Privacy Policy
Last updated: March 1, 2024
Introduction
Credlier, Inc. ("Credlier," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when registering for an account, including:
- Name and email address
- Company name and job title
- Billing and payment information
- API keys and integration credentials (encrypted)
Usage Information
We automatically collect certain information when you use our services:
- AI provider usage data and costs
- Log data (IP address, browser type, device information)
- Analytics data about how you use our platform
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send billing information
- Send service-related communications
- Provide customer support
- Analyze usage patterns to improve our platform
- Protect against fraudulent or unauthorized activity
Data Security
We implement industry-standard security measures to protect your information, including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- SOC 2 Type II compliance
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Usage data is retained according to your plan tier (7 days to unlimited).
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@credlier.com.